Your privacy matters to us. This page explains exactly what personal data super ace jili collects from Filipino players, how we use it, and how we keep it safe. Please read this carefully before using our platform.
A clear breakdown of the personal information super ace jili gathers, the purpose behind each type of data, and how long we hold it.
When you create an account on super ace jili, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify that you meet the minimum age requirement of 18 years and to set up a secure, uniquely identifiable account for you on our platform. We also collect your preferred currency, which is Philippine pesos (PHP), and your general location within the Philippines to ensure that the services we offer are appropriate for your jurisdiction. Your account data is stored securely and is used exclusively for platform access, identity verification, and communication related to your account activity. You may update certain account details at any time by contacting our support team, though some fields — such as your registered name and date of birth — may require additional verification before changes are approved. We retain account data for as long as your account remains active and for a reasonable period thereafter in accordance with applicable regulations. If you wish to close your account and request deletion of your data, please refer to the Your Rights section of this policy.
To process deposits and withdrawals in Philippine pesos, super ace jili collects transaction records including the amount, date, time, payment method used, and the reference numbers associated with each transaction. We do not store full payment card numbers or complete bank account details on our servers — sensitive financial credentials are handled directly by our licensed payment partners, who operate under their own security and compliance frameworks. Transaction records are retained for a minimum period required by applicable financial regulations in the Philippines and are used for account reconciliation, fraud prevention, and responding to payment disputes. If a withdrawal request triggers an identity verification check, we may request supporting documents such as a government-issued ID or proof of payment method ownership — these documents are stored securely and used solely for verification purposes. We monitor transaction patterns to detect unusual activity that may indicate fraud, money laundering, or account compromise, and we may temporarily restrict account access while such reviews are conducted. All financial data is encrypted both in transit and at rest using industry-standard protocols. For questions about a specific transaction, please visit our FAQ page or contact our support team.
We collect records of your gameplay activity on the platform, including the games you play, bet amounts, session durations, win and loss records, and VIP tier progression. This data is used to calculate your VIP status accurately, personalise your experience on the platform, and ensure that our responsible gaming tools — such as session limits and activity alerts — function correctly. Gameplay logs are also used to investigate disputes, verify the integrity of game outcomes, and detect patterns that may indicate problem gambling behaviour or account misuse. We do not share individual gameplay records with third parties for marketing purposes, and your activity data is never sold. Aggregated, anonymised gameplay statistics may be used internally to improve platform performance and game selection. Gameplay data is retained for the duration of your account's active period and for a further period as required by our licensing obligations. If you have concerns about how your gameplay data is being used, please visit the Responsible Gaming page for more information.
When you access super ace jili through a mobile browser or web application, we automatically collect certain technical information about your device and connection, including your IP address, device type, operating system version, browser type, and session timestamps. This technical data is used to maintain platform security, detect unauthorised login attempts, and optimise the platform's performance across the wide range of Android and iOS devices used by Filipino players. We may use IP address data to apply geographic access controls in line with our licensing requirements, and to flag login attempts from unusual locations that may indicate account compromise. We do not use device data to build advertising profiles or share it with third-party marketing networks. Cookies and similar technologies may be used to maintain your login session and remember your platform preferences — you can manage cookie settings through your browser, though disabling certain cookies may affect platform functionality. Technical data is retained for a rolling period sufficient to support security investigations and platform diagnostics. For a full list of the cookies we use and their purposes, please refer to the cookie section below.
Filipino players on super ace jili have clear rights over their personal data. Here is what you are entitled to and how to exercise those rights.
You have the right to request a copy of the personal data we hold about you at any time. To submit an access request, contact our support team with your registered account details and we will respond within a reasonable timeframe. We may ask you to verify your identity before releasing any data to ensure that your information is not disclosed to an unauthorised party. Access requests are processed free of charge for standard requests, and we aim to fulfil them promptly. If your request is complex or involves a large volume of data, we will notify you of any expected delay.
If any of the personal data we hold about you is inaccurate or out of date, you have the right to request that it be corrected. You can update certain details — such as your contact number or email address — directly through our support team. For fields that affect identity verification, such as your registered name or date of birth, we may require supporting documentation before making any changes. We are committed to keeping your data accurate and will act on correction requests promptly. Keeping your account details up to date also helps ensure that withdrawal requests are processed without unnecessary delays.
You may request the deletion of your personal data by contacting our support team and requesting account closure. We will delete or anonymise your data where we are not legally required to retain it — for example, certain financial records must be kept for a minimum period under Philippine financial regulations. Once a deletion request is processed, your account will be permanently closed and you will not be able to reopen it or recover any associated data. If you have an outstanding balance at the time of your request, we will process a final withdrawal before closing the account. Please visit the FAQ page for step-by-step guidance on account closure.
Super ace jili uses industry-standard encryption protocols to protect your personal and financial data both in transit and at rest. Our platform infrastructure is hosted on secure servers with access controls, regular security audits, and intrusion detection systems in place. We limit internal access to personal data to staff members who require it to perform their job functions, and all staff with data access are subject to confidentiality obligations. In the event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable regulations. We continuously review and update our security practices to address emerging threats and maintain the integrity of your data.
We do not sell your personal data to third parties under any circumstances. We may share limited data with trusted service providers — such as payment processors and identity verification partners — who assist us in operating the platform, and these partners are contractually required to handle your data securely and only for the purposes we specify. We may also disclose data to regulatory authorities or law enforcement agencies where required by law or in response to a valid legal request. Any third-party partners we work with are carefully vetted and are required to maintain data protection standards consistent with our own. We do not share your data with advertising networks or use it to serve targeted advertisements.
Super ace jili uses essential cookies to maintain your login session and remember your platform preferences between visits. We do not use third-party advertising cookies or tracking pixels that report your activity to external marketing networks. Session cookies are temporary and are deleted when you close your browser, while preference cookies may persist for a set period to improve your experience on return visits. You can control cookie settings through your browser's privacy options — note that disabling essential cookies may prevent you from staying logged in or accessing certain platform features. We do not use cookies to collect data about your activity on other websites outside of the super ace jili platform.
If you have any questions about this Privacy Policy or how super ace jili handles your personal data, our FAQ page covers the most common queries in detail. You can also review our Terms and Conditions and Responsible Gaming pages for related information. Ready to get started with a secure account?